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Our Total Care plans have the following advantages:

• 24/7 proactive monitoring and maintenance of critical resources

• 24/7 remediation of critical issues

• Easy to budget – flat-rate pricing

• Productivity – Your staff is more productive since problems are drastically reduced

• Transfer of responsibility – let our staff worry about all the details in supporting your network

• More Profit – We take care of all the details so your staff can focus on your business

• We become a “partner” – we are financially motivated to eliminate problems before you see them

We have four different levels of Total Care to fit your various needs:

• Total Care Remote Monitoring

• Total Care Remote Preventative Maintenance

• Total Care Remote Support

• Total Care Onsite Support

For more information about our Total Care plans, please call our office at

(864) 599-8678 or email kevin@suisc.com

“We strive to offer IT solutions tailored to the needs of our clients.”  Like most companies, we offer “time and materials” services where we bill our services on an hourly basis. We also offer a “flat rate” or “managed” pricing structure which we feel brings greater value to our clients.

For clients who have only an occasional need for support, our “time and materials” plans may be the best option. We have competitive hourly rates which are billed in quarter (.25) hour increments.

For clients who have only an occasional need for support, our “time and materials” plans may be the best option. We have competitive hourly rates which are billed in quarter (.25) hour increments.

The downside to a “time and materials” arrangement is the more problems you have, the more it costs. In this arrangement, we actually get paid when things break versus paid to keep things running smoothly. Some clients prefer this arrangement, but we think there is a better way.

For clients who have an ongoing need for IT support, we offer what we call “Total Care” plans which include support services for a flat monthly fee. This means that the more problems you have, the more it costs us. So, we are financially motivated to keep things running smoothly. These plans range from remote monitoring and preventive maintenance to full onsite support services.