Computer Support that Works to Avoid Problems

When you become a client of Solutions Unlimited, we begin by completely analyzing and documenting your network. Of course, we will be working to correct the problems that pop up, but more importantly, we will be looking into the underlying causes of each problem. You see, it’s not enough to fix the immediate problem. A great computer support company will analyze each event to understand what caused the problem and then put procedures and processes in place to prevent the problem in the future. Typically, our clients are paying us a fixed monthly fee. To be perfectly honest, we make more money when our clients’ systems are working than when they don’t! Not coincidentally, our clients make more money when their computer systems are working as well!

 

Technology can lead to your success or to your failure. Making the right technology decisions at the proper time can make you hugely successful and lead to increased profitability and efficiency. Making the wrong decisions, or even the right decisions at the wrong time can become a huge drain on your resources. That’s why companies in the Upstate trust us to install and support the technology that runs their business.

 

We will:

 

• Meet with you on a regular basis to learn about your business. We want to know what you do and who your best clients are, as well as understanding your challenges, budget and expectations to make sure we are delivering what you want instead of what we think you should have.

 

• Work proactively to prevent downtime, data loss, and other disasters by monitoring your computer network, instead of reacting when problems become apparent to you and your staff.

 

• Give you a 100% No-Hassle Guarantee for every recommendation we make and stand behind it.

 

• If you are looking for a Spartanburg computer support company that will keep your computer systems running and be part of your team, always keeping your best interests in the forefront, then look no further than Solutions Unlimited.

 

Mid-size Company Needing Some Help?

Is your company at that in between phase where you have a dedicated IT person, but you’re considering a second or third to cover all the challenges that they face. Perhaps your IT person or department is bogged down and not operating as efficiently as they should be because there are just too many issues to wade through and diagnose. If that’s the case, then Solutions Unlimited has just the answer you’re looking for.

Total Care Remote Monitoring is an affordable and effective way for you to maximize your IT department’s personnel by sending updates about the performance of your network and pinpointing potential problems so they can be caught before they turn into downtime for your staff.

 

Imagine how much more effective your IT person or department could be if they were to get an alert when a potential problem popped up. Instead of having to receive a trouble ticket or phone call, diagnose a problem and determine a solution they’d simply get an email telling them what problems are arising on what machines. This lets your IT staff proactively monitor your network and allows them to operate much more efficiently…and Total Care Remote Monitoring from Solutions Unlimited can make this happen for you.

 

Additionally, we’ll be on standby during regular business hours to assist your staff with any questions or thoughts regarding the alerts they receive. This makes their learning curve go smoothly and lets us apply the knowledge we’ve developed from using this system to your advantage.

 

The amount of money that you can save over having to hire more staff is enormous. IT professionals don’t come cheap and if you offer benefits and vacation on top of their hefty salaries, it adds up in a hurry. With Total Care Remote Monitoring, for a flat monthly fee (probably 5%-20% of what you’d pay an IT professional depending on network size) you’ll get 24/7 monitoring of your network.

 

Contact us today and let us see how we can help your IT department do their jobs better, and make your entire business run more smoothly.